To exchange or return our products you only need to download and fill out the Online Return Form  and follow the instructions: 

Order Number: fill in the order number associated with the product you wish to return (example: #1001);

Customer data:fill in your details and contacts associated with the delivery of your order;

Products to return:indicate which model you are returning and its size. In the "reason" field:In case of exchange - indicate the product you want to receive (model/color/size).In case of a return - indicate the reason why you opted for a return/refund.

Date: put the date when you made the request;